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Department transfer…

I’ve been spending so much time in the Department of Unintended Consequences lately, I’m wondering if I’ve been transferred awaiting the paperwork?

One of the (many) things I really like about my job is at my company personal initiative is encouraged.  In fact, our CEO has coined the sound bites, “take the hill”, and “we must” and offers examples of employee initiative during his quarterly “All Hands” meetings.  Of course, a minor downside to “taking the hill” is occasionally things don’t turn out quite the way we originally envisioned.

Recently, I was “taking the hill”.  Has this happened to you?  You know, you’re trying to “go the extra mile”; do something “new and improved”; because “we must”; and Boom!  Word is received from the Department of Unintended Consequences (aka DUC!)  I tried to duck, but too late:

Harrison’s Postulate:

For every action, there is an equal and opposite criticism. 

Unknown Sage

It started off benign enough; I had formulated a plan for a local client gathering.  My VP and our Regional Managers had been speculating about a “Client Day” for months.  Well, after “talking about it”, I decided I would “take the hill” and make it happen.  Someone yell, “DUC”!

As it turns out, my colleagues apparently expected me to form a committee first.  I think everyone wanted to offer their input on how to do an event.  My bad – I actually know how to do events.  And I don’t do well in committees:

Another mystery commonly observed by committee pathologists is that the time consumed in debate is dominated by those with the least to offer. 

Norman R. Augustine

The first word from the Department of Unintended Consequences came from one of my colleagues.  She was now thinking that doing a client gathering was a bad idea.  She wanted to know who authorized me to “take the hill”.  Huh?  And the committee was assembled.

Turns out, the committee is not insulated from the Department of Unintended Consequences, either.  What started as an idea for a local, casual, inexpensive event now morphed into something where clients and Regional Managers were flying in from all corners of North America.  The increase in size and expense now meant we needed to revisit the agenda.  Yep, word from DUC:  Lots of people wanted speaking parts.

Thankfully, my VP knows me well enough to shield me from the committee.  He served as my delegate.  You see, I try to execute with excellence in order to avoid criticism.  He knows that I don’t react well to criticism.  However, when I do get criticized (Because none of us are immune, true?); I seek counsel from the wise:

The incident of an undersized lawyer in an acrimonious stump debate with the massive Robert Toombs.  Toombs called out, “Why, I could button your ears back and swallow you whole.”  The little fellow retorted, “And if you did, you would have more brains in your stomach than you ever had in your head.”

Abraham Lincoln

But I digress 🙂

The client day event turned out well; the Regional Managers participated and enjoyed themselves; the agenda was modified to accommodate speaker requests; and the hill was taken!

However, we did receive word from the Department of Unintended Consequences after the event – I had misspelled the company on a client’s name tent.  He emailed the entire committee a cell phone picture of my error; probably posted it to social media, too.  Someone yell, “DUC”!

GAP

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4 Comments


  1. Sharon Lobo
    Dec 03, 2014

    Love it!!


    • Gary
      Dec 06, 2014

      Thanks for reading and commenting Sharon! Thx, GAP


  2. Ken
    Dec 12, 2014

    Brother, I hear your pain. The DUC id s large bureaucracy. Keep fighting the good fight.


    • Gary
      Dec 17, 2014

      Thanks for reading and commenting Ken! Yes, you and I have lots of experience with D.U.C. 🙂 Thx, GAP

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