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Guessing…

One of my strengths according to Strength Finders 2.0 © is “Context”:

You look back.  You look back because that is where the answers lie.  You look back to understand the present. 

Tom Rath

Unfortunately, I try to apply this strength in my business world but not so much on the personal side.  The business world seems objective whereas the personal side is… well… personal.

Nonetheless, I enjoy looking back and studying the tools, tactics and techniques that have proven successful for business leaders and companies alike.  I study past failures, too.  It’s interesting to me to find that the difference between winning and losing in the business world is often not based on what we guess it should be based on:

Victory goes to the player who makes the next-to-last mistake. 

Savielly Grigonevitch Tartakower

And over the years, I have noticed much of the success in business has come about as much by accident as by any other means.  More times than not, leaders witnessed outcomes at their companies that were the direct opposite of their best laid plans:

There were times when we lost money on every PC we sold, and so we were conflicted – if sales were down, was that bad news or good news? 

Louis V. Gerstner, Jr.

I remember reading The Google Story © and learning how one of the most powerful technology companies on the planet was formed – with great reluctance – seemingly guess work, by Sergey Brin and Larry Page.  To monetize their intellectual property, the last thing on their mind was to start a company.  So, when they launched a company and eventually went public, they did their best to guess what a company was, and was not, about:

Google is not a conventional company.  We do not intend to become one. 

Sergey Brin and Larry Page

At the other end of the spectrum… We all know of times where things are not working well at our companies, yet leaders were clueless on what to do about it.  Seems like guessing is still a core attribute among leadership:

An old adage was that companies typically spent twice as much as necessary of advertising but had no way to figure out which half to cut. 

Unknown Sage

We all might agree that leaders do the best they can to make educated guesses while leading our companies, but no one really knows for sure how things will turn out.  There’s an example offered by our Unknown Sage about the auto dealer who fired all his sales reps and sales went up!  That story reminds me of the current Wells Fargo situation – at least the firing part; not sure yet if their sales will go back up.

One of the primary lessons I have learned in any and all roles I have held in the business world is not to take myself too seriously.  Truth be told, that is sometimes easier to blog about than to operate by.  (There’s that darn personal side again.)  I have had, and continue to have, my share of diva meltdowns when things don’t go my way.  However, I am eventually able to get a grip – eventually – and return to normal.  I mean; I’m just guessing too.

And I would guess that since I (along with everyone else) don’t know it all; I (and everyone else) can relax at work and do the best I can at what I would guess to be the best.  Is that what you would guess?

GAP

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