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Independence…

Posted Jul 4 2018 by in True North with 0 Comments

Happy Independence Day Americans!  Here’s to a fun (and safe) July 4th holiday.  Here’s to our country – “Land of the free and home of the brave”.

Our Founding Fathers had certain ideals in mind when they fought for our country’s independence.  They had a vision for the common man; free from oppression; living in harmony; pursuing happiness.  Question: Has that vision remained intact in recent times?  I hope so.

Today, the term “it’s a free country” too often takes on overly individualized interpretations.  Being free doesn’t mean we can do whatever-the-duck we feel like:

Freedom means choosing your burden. 

Hephzibah Menuhin

One of the burdens we Americans carry is the concern for and the caring for others.  The Statue of Liberty; symbol of our country’s liberty is inscribed:

Give me your tired, your poor, Your huddled masses yearning to breathe free, The wretched refuse of your teeming shore.

I don’t think “breathe free” means becoming overly individualized or undisciplined, do you?  Freedom requires continuous concentration and adhering to the rules:

Piloting your own plane may suggest a desire for freedom.  It usually takes a lot of self-control, however, to earn the money necessary to buy your own plane.  And once you are at the controls, concentration and rules are vital.  Undisciplined pilots do not live long.  

Alfred P. Sloan, Jr.

Pick any popular pet peeve; texting while they drive; parking in handicapped spaces when they’re not actually handicapped; bringing their pet on a plane declaring it is an “emotional support animal” (which trivializes heroic service dogs performing invaluable service to those truly in need).  Does it seem like today’s list of “I’m special; the rules don’t apply to me” is getting longer?

I believe our country’s center of power lies not with the individual, but rather with each individual finding common ground for the pursuit of the collective good for all individuals.  John Wesley believes it’s not about “me”; it’s about how “we” share our fortune with those less fortunate:

Do all the good you can.

By all the means you can.

In all the ways you can.

In all the places you can.

At all the times you can.

To all the people you can.

As long as you can.

Yes, America is independent and the land of the free; but as it has been said many times, freedom is not free:

Our flag does not fly because the wind moves it.  It flies with the last breath of each soldier who died protecting it. 

Unknown Sage

America is the land of the free because of the brave.  And bravery is found in many more places than on the battle field.  We witness bravery every day in every way by average people who are proud to be an American!  We inherited that from our Founding Fathers:

John Hancock, whose name has become synonymous with the word signature, has the largest signature on the Declaration of Independence.  It is said that after he signed it, he turned to his comrades and said, ‘I don’t want the King to have any problem finding my name’. 

Laurie Beth Jones

So, let us all enjoy America’s independence today.  And then tomorrow, let’s go back to work – working to insure this country remains what our Founding Fathers envisioned.  Let us honor those with bravery – past and present – those who gave their lives for our freedom; our independence; our fortunes.  Let us continue to make this a country all of us – in common – are proud of.

GAP

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Experiences and expectations…

Those darn clients and their expectations…  I’m over four decades into the sales profession and I still don’t get how the client ticks.  Does client loyalty still exist?  Or have buying patterns become solely based on quickest; cheapest; and most convenient?  Maybe it’s me – I’m a client, too.

Maybe it’s the way other vendors confuse them (and us).  I mean, we have all experienced those quirky processes and procedures other vendors have set up:

Why is it that it takes only a few minutes and no paperwork to pick up or drop off a rental car at Hertz’s #1 Club Gold, but twice that time and an annoying name/address form to check into a Hilton hotel?  Are they afraid you’ll steal the room? 

Michael Tracy

Who do you think has set the bar for delighting clients and exceeding expectations today?  Is it Amazon that has captured our loyalty?  Is it all those craft brewers that are everywhere?  How about Google?  Google responds to any and every type of inquiry we make no matter what.  Has Google become so ubiquitous that we don’t even think about them as exceeding client expectations?

As coffee shops and destinations go Starbucks seems to be continuing their dominance.  Although just this morning I had what I would describe as my first disappointing experience at a Starbucks from a client expectation standpoint.  The barista took my order and simply forgot to fill it.

Yes, she was busy; the store was understaffed; the 4 employees had to cover both the counter and the drive-thru.  OK – it’s just coffee, so I was patient and pleasant while standing there.  Since I wasn’t in a hurry, it became almost amusing.  Almost.  In their haste to keep up, they all four saw me standing there; they all four assumed their colleague was filling my order.  One of them finally noticed that she was filling orders from other clients that came in after I was standing there.  That’s when it was finally my turn – “Tall Blonde roast; no room”.

I can’t say this simple experience won’t impact my future preference.  In the 21st century, any and every simple experience can impact clients’ future buying preferences, don’t you think?  David Siegel does:

Do 80 percent of what you need to do, and 100 percent of your customers will go someplace else.

You see, mornings are my time for writing.  And not every morning because like you I have this prior commitment I must tend to from time to time called my full-time job.  So, when I have the opportunity to spend an hour or so reflecting and writing about things that occur in my world, a bad customer service experience can get in the way.

Yes, I will return to Starbucks in the future; but maybe not this location.  Every time I drive by I will remember that “last time…”  There’s always another coffee shop up ahead.

Such neglectful inconveniences happen almost daily:

Why is it that Land’s End remembers your last order and your family members’ sizes, but after 10 years of membership, you are still being solicited by American Express to join?

Michael Tracy

I’m an ex-AMEX client.  They “disappointed and inconvenienced” me once in a memorable way for all the wrong reasons.  And there’s always another credit card company up ahead.

So, I ask – how loyal are you to your providers when they misunderstand your expectations and provide you with a disappointing experience?  Is there always another provider up ahead for you?

GAP

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Revolutions…

I enjoy a good debate about the 21st century workforce.  Companies like mine invest great time and money trying to create an environment that “motivates” employees.  Stand-up desks; pool tables; cafes on every floor; you name it.  I know other companies that are even more flamboyant with office accoutrements.

Young workers want to “revolutionize” work processes.  New leaders “revolutionize” what old leaders had in place.  After all, it’s the Information Revolution now.  “Knowledge workers” are keen on changing things:

A knowledge worker is someone whose job entails having really interesting conversations at work. 

Rick Levine

Exactly what is the Information Revolution about?  “Information”; “Revolution”; change for the sake of change; being “interesting”; keeping employees “engaged” (aka “entertained”)?

My sources may be unreliable, but their information is fascinating. 

Unknown Sage

I’d like to believe there is more to our companies and our leaders than that.  I mean, we proclaim America is the “greatest industrialized country in the world”, true?  Of course, our trade imbalance with China and our massive budget deficits might just indicate we are better at proclamations than production.  But I digress.

I know we are long past the era of our Industrial Revolution.  The thing is I like to study history; learn from what went well (and what didn’t); apply such lessons learned to get better today at what I already do best.

During our Industrial Revolution we endeavored to perfect the technique of studying what went well (and what didn’t) in order to perfect our ingenuity and productivity.  One example of such was time-motion studies.  According to Wikipedia:

A time and motion study (or time-motion study) is a business efficiency technique combining the Time Study work of Frederick Winslow Taylor with the Motion Study work of Frank and Lillian Gilbreth… It is a major part of scientific management (Taylorism). After its first introduction, time study developed in the direction of establishing standard times, while motion study evolved into a technique for improving work methods. The two techniques became integrated and refined into a widely accepted method applicable to the improvement and upgrading of work systems. This integrated approach to work system improvement is known as methods engineering…

Way back then, we even learned about how over-study unleashed the “Department of Unintended Consequences”.  Returning to Wikipedia:

The Hawthorne effect… is a type of reactivity in which individuals modify an aspect of their behavior in response to their awareness of being observed.  The original research at the Hawthorne Works in Cicero, Illinois, on lighting changes and work structure changes such as working hours and break times was originally interpreted by Elton Mayo and others to mean that paying attention to overall worker needs would improve productivity. Later interpretations such as that done by Landsberger suggested that the novelty of being research subjects and the increased attention from such could lead to temporary increases in workers’ productivity.

I worry about today’s Information Revolution.  Is the increased attention leading to temporary productivity increases?  I know today’s workforce loves “flexibility”; “interesting work”; “variety”; etc.  But will we remain “productive”?

Two hundred years ago, the Industrial Revolution centralized the workforce.  The Information Revolution will reverse the process eventually sending half or more of us back home, either to work or to draw unemployment. 

Don Peppers

In the sales profession we often refer to that fictitious company making those fictitious products known as widgets.  But if we had to build a factory and hire employees to produce that widget, would the knowledge workers be able to from home?

GAP

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To Dad…

Happy Father’s Day coming this Sunday!  Aren’t fathers and grandfathers great?  The memory of my father brings a proud smile to my face (and my heart!).  If you’re lucky enough to have living fathers and grandfathers, give them more than a handshake on Sunday.  Hugs are the tradition.

Traditionally, men are not renown for showing our emotions, true?  “Be a man”; “cowboy up”; and the like continuously profess our masculinity.  They say a father can only be as happy as his most unhappy child.  My Dad had his periods of unhappiness during his lifetime from the trials and tribulations his sons faced, among others.

I too, have witnessed first-hand the ups and downs of my children and grandchildren.  Their downs are my downs.  Thankfully, I know God only burdens us with the amount of heartbreak we each can handle.  But my children’s ups; their accomplishments; their happiness?  Thankfully, those blessings are boundless.  When my children are happy it brings a smile to my face (and my heart)!

My sons have children in their lives so I get to be the grandfather too!  Grandfathers have responsibilities:

Sometimes the only difference we can make is passing our wisdom on to someone else who will make the bigger difference. 

Linda B. Gray

The older I get the more appreciative I am of the love and devotion I received from my father.   He wanted his sons to make a difference.

He wanted us to be patient with some of his quirkiness, also.  I remember after my Mom died, my Dad ate his dinners at the hospital cafeteria two blocks from his house.  It might have been for the convenience; maybe for the memory of the last place he saw his wife alive.

This lasted every evening for over twenty years.  The employees thought Al Pokorn actually worked there.  One summer, he was even invited to their company picnic!  I didn’t mind this quirky tradition.  But when he won a TV in the employee raffle, I told him he had to give it back.

We Dads are all a little quirky I suppose:

Tell a man there are 300 billion stars in the universe and he’ll believe you.  Tell him the plate you’re handing him is very hot and he’ll have to touch it to believe it. 

Mike Jaeger

Today when my children use one of my little sayings, or demonstrate a family value or tradition that has been passed down from father to son, it brings a proud smile to my face (and my heart)!

Hopefully, our children and their children will carry on the values and traditions we learned from our fathers and our fathers’ fathers.    For Dads, this is one of fatherhood’s most satisfying accomplishments we can witness while we’re here.

Was it Mickey Mantle who said?

If I knew I was going to live this long I would have taken better care of myself.

Of course, someday our little angels may turn on us; they’ll want to take away our car keys before sending “Gramps” to a home.  And when that day comes we will think of our forefathers again:

When I die, I want to die like my Grandfather who died peacefully in his sleep.  Not screaming like all the passengers in his car.

Unknown Sage

Brings a smile to my face (and my heart!).

So, here’s to my Dad; and your Dad; and Dads across the world.  They have helped us all make a difference – a tradition to be passed down.

GAP

Did you like this little ditty?  You might enjoy my past posts too: www.TheQuoteGuys.com

Documentation…

I write a lot in my professional life (in my personal life too – Thank you in advance for reading today’s little ditty!).  I wonder how long “writing” will continue in our society what with voice recognition technology advancing the way it is.

They say to be effective at writing; you have to “grab” your reader quickly.  Otherwise, short attention spans take over.  I even attended a Training and Development seminar recently where the focus was on “micro-training”; 180 to 300 second training pieces to match the short attention spans that dominate – maybe even “control” – people today.  I guess writers of User Manuals didn’t get the memo about this “grab them quickly” concept.

But being “trained” 3 to 5 minutes at a time, WOW! Add in “machine learning” and it makes me wonder who’s doing the learning; us or the machines?

Documentation goes well beyond the Training and Development field.  Just about everything in our world can be improved when it’s properly documented.  However, there is “meaningful” documentation and then there’s “fluff”:

The bad news about formal proposals is that most are poorly composed, poorly written, include a lot of unnecessary information, are hard to comprehend, and are usually much too long.  The good news?  Nobody reads them anyway. 

Mahan Khalsa

I believe documenting what you do makes you better at doing it.  Remember the almost fanatical commitment to documenting step-by-step procedures in the movie Apollo 13?  No place for “fluff” on the way to the moon and back.

I recognize not every task we do at work carries equal importance.  In fact, according to our favorite Unknown Sage:

Cohn’s Law

The more time you spend in reporting on what you are doing, the less time you have to do anything. Stability is achieved when you spend all your time doing nothing but reporting on the nothing you are doing.

That’s one way to reach stability I suppose.

Nonetheless, the VPs at my company are committed to meaningful documentation.  My program (and my colleagues’) must be properly documented whether we believe anyone actually reads it or not. That’s OK by me; I don’t mind doing the work.  But I confess that sometimes I wonder:

Written reports have purpose only if read by the King. 

Wess Roberts

How hard would you work at documenting your job if you thought the King wasn’t reading your reports?  Assuming you don’t work for NASA, of course.  Said differently by Charles Kingsley:

The measure of a man’s real character is what he would do if he knew he would never be found out.

I know I should do the best job I’m capable of doing regardless of inspection by others.  And as I stated above, documenting what I do makes me better at doing it.  I will know, as will my clients, whether I deliver quality work or not.  Pride in that quality should be motivation enough.

Yet I confess when it comes to documentation that Unknown Sage has me worried:

Arnold’s First Law of Documentation

If it should exist, it doesn’t.

Arnold’s Second Law of Documentation

If it does exist, it’s out of date.

Arnold’s Third Law of Documentation

Only useless documentation transcends the first two laws.

Especially, that Third Law!

So, I’m documenting for you today the details behind my personal and professional documentation activities.  In so doing, I hope it improves the quality of my work.  And thankfully, someone took the time to document all those laws for us kings to read and contemplate today.

GAP

Did you like this little ditty?  You might enjoy my past posts too: www.TheQuoteGuys.com

What makes you tick?

OK everyone; I’m swimming in the deep end of the pool with this one.

My Mom said she learned how to swim when someone took her out in the lake and threw her off the boat. I said, “Mom, they weren’t trying to teach you how to swim.”

Paula Poundstone

I was thinking about my career the other day in anticipation of attending a Learning & Development seminar (e.g. a seminar on training trainers how to train). I knew at this seminar I would be asked to introduce myself and give a short “elevator pitch” on my background and what brought me to the event.

I have written about my shyness many times before. Mingling in public with strangers in professional or even social settings is painful. I’ve had to learn how to overcome my awkwardness.

How about you? What makes you tick? Are you extroverted; introverted; it all depends; all of the above? Do you subscribe to the quote that according to the Quote Investigator is attributed to Mark Twain as well as many other sources?

Dance like no one is watching. Sing like no one is listening. Love like you’ve never been hurt. And live like it’s heaven on earth.

That definitely doesn’t describe me. In order to disguise a delicate level of self-confidence I have become a “situational extrovert”. Maintaining this appearance takes practice. I practice via frequent, social interactions. I do so for two reasons; the first is because I am a life-long-learner. The second is because I’m following the advice of William James:

Everyone should do two things each day that they hate to do, just for practice.

What makes me tick is the realization that choosing to be a sales professional requires continuous interactions with others; mostly strangers. To succeed requires practice. So I practice that which I hate, often.

I have trained myself to face these confidence-shaking situations by preparing; in advance; in detail; rehearsals included. And at first when I did not succeed; I tried, tried, again. I’m still trying.

The illiterate of the 21st century will not be those who cannot read and write but those who cannot learn, unlearn, and relearn.

Alvin Toffler

Ignorance in the 20th century led to my fragile self-confidence. I wasn’t illiterate as I built my career; just the opposite, I think. I didn’t know anything about anything so to make a living I had no choice but to learn; quickly; on-the-job.

I was reminded of this once when I was interviewing a sales rep who wanted to join my Major Accounts team. His resume looked good, but don’t they all? It was during his interview that I sensed he did not truly have the experience he claimed. He picked up on my concern and said:

Gary, just tell me what to do and I’ll do it. I’m all balls and no brains, but I will learn quickly.

I hired him. He did learn quickly and ascended to a President’s Club level of sales performance.

I’ve come to realize that what makes me tick is this career connection to learning. My first 10 years in the sales profession I was learning while doing. During my second 10 years, I was learning to manage while still doing. In my third 10 years, I was leading while learning to teach. And the past 10 years I have been teaching while re-learning.

I get great fulfillment from life-long learning. The social interactions part? Not so much. What makes you tick?

GAP

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Our Loans to Repay…

Happy Memorial Day in advance everyone!

Next Monday is an occasion to celebrate America – our America – our nation of great opportunity and great diversity, yes?  Even though our country and our cultures are addressing many difficulties, Monday is a day to celebrate our blessings and our future possibilities.

On any other day, it’s easy to get mired in everything that seems to be wrong with America.  What concerns you the most? Politics?  The economy?  Health care?  World peace?   Airport security lines?  Lots of opportunities for worry, fear, frustration, and anger, I suppose.

Conservation of our Earth for future generations is another difficulty – and periodic hotbed of debate.  Nothing new about this however; it is a topic dating back to our country’s original landlords:

We do not inherit the earth from our ancestors – we borrow it from our children. 

Native American proverb

Do you believe we’re experiencing (and contributing to) global warming?  If we are, what can each of us individually do about it?  Will our children feel the same way about lending us their Earth as we do about inheriting our Social Security trust fund?  (Not much “trust” in the use of that trust fund is there?)

But Monday is a holiday and a time for celebration not worries; for national pride not fear; for appreciation not anger.  Monday, we Americans can celebrate the interesting, diverse, and humorous lifestyle others have enriched us with as noted by our favorite, Unknown Sage:

Only in America…

can a pizza get to your house faster than an ambulance.

Only in America…

are there handicap parking places in front of a skating rink.

Only in America…

do drugstores make the sick walk all the way to the back of the store to get their prescriptions while healthy people can buy cigarettes at the front.

Only in America…

do people order double cheeseburgers, large fries, and a diet coke.

Only in America…

do banks leave both doors open and then chain the pens to  the counters.

Only in America…

do we leave cars worth thousands of dollars in the driveway and put our useless junk in the garage.

Only in America…

do we buy hot dogs in packages of ten and buns in packages of eight.

Only in America…

do we use the word “politics” to describe the process so well: “Poli” in Latin meaning “many” and “tics” meaning  “bloodsucking creatures.”

Only in America…

do they have drive-up ATM machines with Braille lettering.

Yes, only in America.  And in America, Memorial Day is a day to celebrate our country and the men and women of our armed forces who have preserved a country where cultures of diversity come together unlike any other place on Earth.  It’s a time to salute our service men and women; present and past; who have made the ultimate sacrifice to protect our optimism and way of life.

A pessimist is one who makes difficulties of his opportunities; an optimist is one who makes opportunities of his difficulties. 

Reginald B. Mansell

We all benefit today from those who overcame difficulties before us.  But what are we making of our opportunities?  And what opportunities (and difficulties) will we leave for our future generations?

Monday, let’s be optimistic and enjoy the holiday.  Then we’ll go back to work Tuesday – working to overcome our difficulties; working to leverage our opportunities; working to preserve our way of life for future generations; working to pay back the loan on our planet Earth to our children.

GAP

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Doing alright…

“How are you doing?”  For many, every day is a struggle – sometimes literally between life and death.

I believe for most of us we have a choice; we still can control our mood; we can choose how we face each day.  But not for all of us…

Dedicated to those amazing people who unlike me, face each day “doing alright”; which means so much more:

Like Eric.  I have known Eric for 42 years.  Over that period Eric’s Mom and Dad have shared some of his most joyous occasions; and some of his most upsetting events; and in between these highs and lows Eric would tell you that he has been doing alright.  And for Eric, doing alright shows how amazing he truly is.

You see, Eric is the strongest person I know.  I’ll give you an example.  Close your eyes and return to the happiest day of your life – feel how you felt during your most exhilarating moments.  OK, now think back to how you felt on your saddest, darkest, most depressed day ever.  Just set those mental bookmarks in your mind’s eye.  There is an unbelievably wide and powerful range of human emotion, yes?

For most of us, we migrate from our highest highs and our lowest lows slowly; with long, “recovery” spans of simply feeling average in between.  Unfortunately, Eric is different; his mood swings back and forth, between euphoric highs and debilitating lows in a matter of minutes – multiple times – every hour!  Now picture your life with his type of mood swings – as if our other challenges aren’t enough to deal with.

Rapid Cycling – that’s the technical term for Eric and others who suffer from Bi-Polar Disorder.  And Eric lives every day with this unwelcome guest.  Medical science is not much help.  Bi-Polar Disorder is an affliction of the brain; and very difficult to properly diagnose and treat.  Trial and error, mostly.  That means people with Bi-Polar Disorder typically wind up dealing with this on their own.

Most can’t hold down a steady job.  Eric can – and he has consistently been a “go to” person for his company.  He is a skilled tradesman; good with customers; dependable; hard working; shows up no matter what; a positive attitude that no job is too tough; that’s Eric.  Most people with Bi-Polar Disorder can’t live independently.  Eric does – and if you met him, you would never know the internal turmoil he is living with.  He has a pleasant personality; a great smile; a nice sense of humor; knowledgeable of current events; just like the rest of us.

But Eric isn’t really like the rest of us.  Just getting up and facing the day; every day; takes enormous strength.  And he offers no excuses – never has.  Eric has earned success and experienced failure.  No matter; Eric treats each day anew, the best he possibly can. And when you greet him saying, “Hi. How you doing?”  you will almost always hear him say, “I’m doing alright”.

If Eric does alright each and every day even though feeling these uncontrollable mood swings – should we do any less?

No, I don’t have Bi-Polar Disorder, but it lives next door. And though I don’t have it, I can see first-hand the strength Eric has as he lives with it.  I’m very proud to say that Eric is my son.  And one day I hope to learn the source of his amazing strength so I too can be, “doing alright”.

Happy birthday Eric.  I love you.

GAP

Did you like this little ditty?  You might enjoy my past posts too: www.TheQuoteGuys.com

Special Moms…

Posted May 9 2018 by with 0 Comments

Moms are special, true? My Mom was special – I bet your Mom is (or was) special, too. This coming Sunday – in mind; in memory; or in person; please be sure to make it a special day for your Mom.

My wife is a special Mom. She continues to lovingly mother our grown boys and our grandchildren even while their father worries, “How do I get all of these kids off the payroll?” But I digress.

Our Moms have a special sense of humor – just ask our favorite, Unknown Sage:

A wife invited some people to dinner. At the table, she turned to their six-year-old daughter and said, “Would you like to say the blessing?” I wouldn’t know what to say”, the girl replied. “Just say what you hear Mommy say”, the wife answered. The daughter bowed her head and said, “Lord, why on earth did I invite all these people to dinner?”

Our Moms are special teachers. Remember many of the life-long lessons you learned from your Mom? These special lessons we learned from our mothers are often passed down through generations. Back to our Unknown Sage:

What my Mother taught me:

My Mother taught me logic;

“Because I said so, that’s why.”

My Mother taught me irony;

“Keep laughing and I’ll give you something to cry about.”

My Mother taught me about the science of osmosis:

“Shut your mouth and eat your supper!”

Even Bill Gates has a take (including “Mom” in his reference to his parents, and ours):

Excerpt from Bill Gates’ speech to Mount Whitney High School, Visalia, CA:

Rule 1 – Life is not fair; get used to it…

Rule 7 – Before you were born, your parents weren’t
as boring as they are now. They got that way from paying your bills, cleaning your clothes and listening to you talk about how cool you thought you were. So before you save the rain forest from the parasites of your parents’ generation, try delousing the closet in your own room.

Our Moms have a special and immeasurable reservoir of power. I bet your Mom has power; my Mom did. She was stricken with cancer when I was 6 years old. In fact, I no longer remember a time when she was not ill. The last 15 years of her life were spent undergoing cancer treatments.

I watched my Mom’s great power, which she needed in order to deal with a new cancer treatment in the late 1960’s that was so unimaginably harsh – that the administration of this treatment was solely based on the primitive science of trial and error – where the doctors’ routine consisted of observing how much of a dose could she tolerate without dying from the treatment.

It was an experimental treatment back then; offered only as a last resort for terminally ill cancer patients. This wasn’t a cancer cure; just a radical option to extend one’s life another year or two. It was due to her staying power (and that of many other patients like her) before she finally succumbed in 1974, that has helped pave the way to the development of the commonly used, life-saving cancer treatment we all know today as chemotherapy.

How many special Moms have died fighting terrible diseases (and brutal treatments) so the rest of us can benefit from the overly exaggerated term, “modern medicine”?

Mother’s Day – make it special for your Mom if she’s living; make it special for you through your memories of your Mom if she’s not.

GAP

Did you like this little ditty? You might enjoy my past posts too: www.TheQuoteGuys.com

“That guy”, still…

Posted May 3 2018 by in True North with 0 Comments

I was chatting about my recent little ditty with a friend of mine who never knew “that guy” (see http://thequoteguys.com/2018/04/that-guy-again/ ).

The real me would rather be a hermit.  With today’s headlines I doubt I’m alone in that yearning.  But life is meant to be lived among others; so here I am – living and working with the villagers.  It’s not easy.

Dr. Travis Bradberry wrote this about people like me.  Maybe you can relate:

Nine Signs You’re a Highly Sensitive Person

Sensitive people get a bad rap. Highly sensitive people’s strong emotions are easier to identify (and potentially use to their benefit) than the average person. This also helps them to communicate effectively because they don’t just hear the words coming out of other people’s mouths, but they also catch on to subtleties in gesture and tone.

The Highly Sensitive Person:

  1. You think deeply. When life throws you a curveball, you retreat deep into your shell, thinking through every aspect of what transpired before taking any action. Small things (in your own life and other people’s lives) can have a big impact on you.
  2. You’re detail-oriented. You’re as sensitive to details as you are to feelings. You see details that others miss, and you aren’t content until you’ve dotted all the i’s and crossed the t’s. This is a strength that is highly valuable in the right profession.
  3. You take longer to reach decisions. Since you’re prone to dig deep beneath the surface, you tend to drag out decisions. You can’t help but try to run every possible outcome through your head, and this is often at the expense of the ticking clock.
  4. You’re crushed by bad decisions. When you finally make a decision, and it turns out to be a poor choice, you take it much harder than most. This can create a vicious cycle that slows down your decision-making process even more, as fear of making a bad decision is part of what slows you down in the first place.
  5. You’re emotionally reactive. When left to your own devices, you have a knee-jerk reaction to your feelings. You also have strong reactions to what other people are going through. When your emotions come on strong, it’s easy to let them hijack your behavior.
  6. You take criticism harshly. Your strong feelings and intense emotional reactions can make criticism hard to take. Though you may overreact to criticism initially, you also have the tendency to think hard about things and explore them deeply. This exploration of criticism can play out well for you in the long run, as your inability to “shrug it off” helps you make the appropriate changes.
  7. You work well in teams. Your unique ability to take other people’s feelings into account, weigh different aspects of multifaceted decisions, and pay attention to the smaller details makes you extremely valuable in a team environment.
  8. You have great manners. Your heightened awareness of the emotions of other people makes you highly conscientious. You pay close attention to how your behavior affects other people and have the good manners to show for it. You also get particularly irked when other people are rude.
  9. Open offices drive you crazy. Your sensitivity to other people, loud noises, and other stimuli makes it practically impossible for you to work effectively in an open-office environment. You’re better off in a cube or working from home.

It’s that fifth one that I constantly work to overcome.  You?

GAP

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